• When using Point of Sale, single click on the "Make Payment" button--double clicking could result in multiple billings.
• Avoid using the back button on your internet browser.
• Always verify the correct PDF(Portable Document File). This file governs the filing.
• If using one of the commercial bankruptcy software programs, avoid clicking on the Case Upload/One-Touch button more than once.
• If there is question as to whether the case was successfully filed, access the ECF Query menu to search by individual name for pending case(s).
• Exercise caution when more than one support staff is working on the same new case.
• Use correct events when filing a new Bankruptcy case or Adversary Proceeding:
- Open Voluntary BK Case not Other Events (Voluntary Petition)
- Open an AP Case not Complaint & Summons